top of page

Privacy Policy

At Pimelea Care Services -

The type of personal information we collect is shown below:

​

  • Your name

  • Your Email Address

  • Your Physical Address 

  • And your contact telephone or mobile number How we get the personal information and why we have it

 

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To gather information about the service you would potentially like to receive from our business 

 

We currently do not receive personal information indirectly, from any other sources 

We use the information that you have given us in order to:

 

Gather personal details so that we may contact you to understand your care needs and to discuss further how we can help to you. 

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

Your consent. You are able to remove your consent at any time. You can do this by contacting admin@pimeleacareservices.com

 

  1. We need it to perform a public task.

  2. We have a legitimate interest.

. 

How we store your personal information 

Your information is securely stored. 

We keep your name, address, contact number and email address for 5 years. We will then dispose your information by deleting enquiry email and shredding any data that was printed by engaging the services of SHRED-IT.

I

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at admin@pimeleacareservices.com if you wish to make a request.

I'm a paragraph. Click here to add your own text and edit me. It's easy.

​

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Pimelea Care Services using the contact details listed in the first page of this policy.

 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

bottom of page